forums.smartfoxserver.com

same here - the license server is down we back to 100CCU

This is a huge impact on our production server. how does it make sense to make it a single point of failure and the only way to communicate with them is via email and forum post.

i hope they notice this issue and someone is working on it

Is there any way to contact them except via mail or here in the forum?

Everyone is experiencing this issue. I thought they had a grace period in case of situations like this?

not that i'm aware of but at least lets all send email to support. i hope they work in the weekend

We also have this issue :

we are facing the same issue!

This is really unbelievable.
Does anyone on gotoandplay understand how much money our companies are losing now? All our production servers are down and we just staring at the screen without any solution. Not even grace period of 48h.

Hi Team,

Our entire game is down because of the Licence issue. We are facing a down time and it is bad for our Business and Reputation. Please resolve this issue ASAP.

Our apps are also down.

Also here. Our production is down

Has anyone heard from them on email ?

Did anyone manage to contact them?

yes, me too

zynbasil wrote:License server is down!

yes, i don't know how to solve this problem ,just waiting for the suppoter?