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socketAddresses Configuration/License Issues

Posted: 19 Aug 2013, 22:22
by whornak
Below is my configuration for socketAddresses and had received some emails about: SmartFoxServer warning: unable to contact License Server

<socketAddresses>
<socket address="127.0.0.1" port="9933" type="TCP"/>
<socket address="127.0.0.1" port="9933" type="UDP"/>
<socket address="XX.XXX.XX.XX" port="9933" type="TCP"/>
<socket address="XX.XXX.XX.XX" port="9933" type="UDP"/>
</socketAddresses>

So, while thinking that the local IP address was configured, that it might have something to do with the received emails. I commented them out, leaving only my external IP address and once rebooting the server was limited to the community edition instead of the 500 user license owned. I had gone back and forth several times to confirm that commenting the 127.0.0.1 address was responsible for this.

Is the local IP address required for server/license configuration and management?
Why wouldn't the license validation work against the external IP address?

Thanks

Re: socketAddresses Configuration/License Issues

Posted: 20 Aug 2013, 08:17
by Lapo
In order for SFS2X to validate your license at startup it must be able to connect to our License Server in the cloud via HTTPS.
You should make sure that port 443 is not blocked by your firewall.

If the problem persists please contact us directly on our support@... email box.

Thanks