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Hi

I am getting "Connection failed: Is the server running at all?" error while connecting to server

its working on localhost but not working on production server


Thanks

Hi,
here's a quick checklist ...

1) make sure websockets are active in the server config (AdminTool > Server Configurator)
2) make sure no firewall is blocking the server's websocket port (default is 8888)
3) make sure no firewall is blocking the client's ability to connect.

If you still have problems send me your server's IP address in a private message, and I'll check from here.

cheers