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License issue

Posted: 25 Dec 2024, 10:25
by nik0990
Hi Team,

i have unlimited license but it is showing 100 but on click on test it is showing unlimited.

also i never restart the server from last 08 days.

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Screenshot 2024-12-25 at 4.07.17 PM.png


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Re: License issue

Posted: 25 Dec 2024, 13:53
by Bax
Hello.
You should check the logs to understand why your server runs on 100 CCU only.
Maybe something happened causing it to revert to 100 CCU, or it didn't get the license properly 8 days ago upon restart?
The test button in the AdminTool shows the license details as returned by the license server but the actual license is displayed on the left side, and in fact it says 100 CCU.
Please check the logs and let us know.
In any case restarting SFS should make it get the license (but make sure by checking the startup portion of the log - if not working, a warning should tell you why).

Re: License issue

Posted: 26 Dec 2024, 10:29
by nik0990
Hi

thanks for reply,

i checked and SFS is currpted and i need to re-install it.