Getting bluebox exception

[haplo_3]

We keep getting (not from all users) the following exception regarding BlueBox. can someone point me to a solution ?

Thank you


Fatal Exception: java.lang.Exception: Exception : Error dispatching event bb-ioError: Error dispatching event ioError: You can't change the BlueBox mode while the connection is running at Sfs2X.Bitswarm.BitSwarmClient.ForceBlueBox (System.Boolean val) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.SmartFox.HandleConnectionProblem (Sfs2X.Core.BaseEvent e) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventListenerDelegate.Invoke (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventDispatcher.DispatchEvent (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventListenerDelegate.Invoke (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventDispatcher.DispatchEvent (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Http.HttpResponseDelegate.Invoke (System.Boolean error, System.String message) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Http.SFSWebClient.UploadValuesAsync (System.Uri uri, System.String paramName, System.String encodedData) [0x00000] in <00000000000000000000000000000000>:0
at System.Threading.TimerCallback.Invoke (System.Object state) [0x00000] in <00000000000000000000000000000000>:0
at System.Threading.WaitCallback.Invoke (System.Object state) [0x00000] in <00000000000000000000000000000000>:0
at System.Threading.ThreadPoolWorkQueue.Dispatch () [0x00000] in <00000000000000000000000000000000>:0 at Sfs2X.Core.EventDispatcher.DispatchEvent (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventListenerDelegate.Invoke (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Core.EventDispatcher.DispatchEvent (Sfs2X.Core.BaseEvent evt) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.Http.HttpResponseDelegate.Invoke (System.Boolean error, System.String message) [0x00000] in <00000000000000000000000000000000>:0
at Sfs2X.<truncated: 491 chars>
at Sfs2X.Core.EventDispatcher.DispatchEvent(Sfs2X.Core.EventDispatcher)
at Sfs2X.Http.HttpResponseDelegate.Invoke(Sfs2X.Http.HttpResponseDelegate)
at Sfs2X.Http.SFSWebClient.UploadValuesAsync(Sfs2X.Http.SFSWebClient)
at System.Threading.TimerCallback.Invoke(System.Threading.TimerCallback)
at System.Threading.WaitCallback.Invoke(System.Threading.WaitCallback)
at System.Threading.ThreadPoolWorkQueue.Dispatch(System.Threading.ThreadPoolWorkQueue)

[Lapo]

Hi,
we need more details in order to understand what might be going on.
Please take a look here:
https://forums.smartfoxserver.com/viewt ... 18&t=16497

Thanks

[haplo_3]

Here are some more information

We are using Unity SDK 1.7.0

we are using SFS v2.13 on aws EC2

The issue exist in production (attaching 2 images from firebase crashlytics and unity analytics)

image (4).png

(77.03 KiB) Not downloaded yet

image (5).png

(46.03 KiB) Not downloaded yet

we suspect the issue is happening with slow network but we are not sure - we are still trying to reproduce it ourselves but it's not easy
we tried to use the java client API (not the Unity SDK) to try to figure out where the issue happening we pinpoint to this code and we are trying to reproduce it

image (7).png

(82.58 KiB) Not downloaded yet

[Lapo]

Thanks.
The client API 1.7.0 is really, really old. 2016
I would strongly recommend to replace them with the latest available and see if it improves.

Let us know.