Can't connect to admin panel

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Thet Htue Zaw
Posts: 13
Joined: 29 Aug 2023, 08:23

Can't connect to admin panel

Post by Thet Htue Zaw »

Hey,
I'm having a problem connecting to smartfox server admin panel like I clicked the toolbox icon in the overcast server but I can't access the SmartFoxServer Admin Panel. The server is running and I've checked the usual things like IP, port, and firewall.That is happening since last night. Anyone know what could be wrong?
Thanks!

here is the video record : https://drive.google.com/file/d/1pSISEC8isFoqrsM9fqYH6LVyLkGxqDja/view?usp=sharing
Thet Htue Zaw
Posts: 13
Joined: 29 Aug 2023, 08:23

Re: Can't connect to admin panel

Post by Thet Htue Zaw »

I also can't connect from the game either.
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Lapo
Site Admin
Posts: 23438
Joined: 21 Mar 2005, 09:50
Location: Italy

Re: Can't connect to admin panel

Post by Lapo »

Hi,
we wrote you an email Friday, Oct 11th. Did you not see it?
It was about the server running out of disk space due to huge among of log data. I think the problem you're facing is linked to that issue.

Please get back via our support@... email box.
Cheers
Lapo
--
gotoAndPlay()
...addicted to flash games
Thet Htue Zaw
Posts: 13
Joined: 29 Aug 2023, 08:23

Re: Can't connect to admin panel

Post by Thet Htue Zaw »

Hi,

I didn't see the email, sorry about that, as it was the email from our company, which I don't have access to. Regarding the disk space issue due to the large log data, could you let me know how I can resolve that? Also we just bought a new server, and I’d appreciate any tips on how to avoid this issue in the future as well, for our production we are going to use larger servers.

Thanks a lot for your help!
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Lapo
Site Admin
Posts: 23438
Joined: 21 Mar 2005, 09:50
Location: Italy

Re: Can't connect to admin panel

Post by Lapo »

Please send us an email as stated above.
We'll discuss how to proceed.

Cheers
Lapo
--
gotoAndPlay()
...addicted to flash games
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